Renfrew Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm compliance with our rental criteria. We facilitate the collection and return of vehicles, along with processing payments and managing any associated deposits and charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Delivering booking confirmations, updates, and key rental details. Addressing your questions and offering customer assistance. Informing you of any changes to services or policies.
• Marketing and Consent Management:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Experience:
  • Assessing website traffic to refine user experience and site performance. Conducting research to improve our vehicle offerings and service quality.
• Legal Compliance and Obligations:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Local Partnerships: Third-party companies assist us in delivering services, including payment processors, IT support, and maintenance. These partners are bound by contracts to safeguard your data.

We do not share your personal information for marketing purposes.

Data Protection Standards

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to recognize that no method of electronic transmission or storage is entirely secure.

Data Retention Policy

We keep your personal information only for the time required to achieve the goals for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information depends on its nature and the circumstances surrounding its use.

Your Rights Explained

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, contact us using the information below.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You have the option to adjust your cookie settings through your browser. This ensures your experience aligns with your individual needs while maintaining site functionality.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, alongside a new "Last Updated" date. We recommend that you check this policy periodically for the latest information.

Reach Out to Us

For inquiries regarding our Privacy Policy or data practices, please reach out: