Renfrew Car Hire Privacy Policy

Data Collection Practices

We gather and manage various personal information types, including:

2. Our Use of Information

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. Verification of your identity is conducted to confirm that you meet our rental criteria. We facilitate the collection and return of vehicles. Additionally, we process payments, deposits, and any applicable charges related to your rental.
• Customer Communication (Contractual Obligations and Interests):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You may opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site performance. Conducting assessments to improve our fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to all applicable laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Personal Information

• Service Partners: Third-party partners assist us in providing services, including payment processing, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Measures

We employ suitable technical and organizational safeguards to protect your personal information from unauthorized access, changes, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. However, it is important to recognize that no internet transmission or electronic storage is entirely risk-free.

Data Storage Policy

We keep your personal information only for as long as needed to achieve its intended purpose, which may include legal, accounting, or reporting obligations. The duration for which we retain information depends on its nature and the specific circumstances surrounding its processing.

Your Rights Explained

Your data protection rights under UK law

• Access to Your Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content to better suit your needs. You can adjust your cookie preferences directly in your browser settings at any time.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Renfrew Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: